iPhone warranty: What you need to know about warranty on iPhones
How is the iPhone warranty handled by Apple? Is the iPhone warranty in effect overseas? What is the difference between Apple Care and standard warranty? Find out detailed information about iPhone warranty here.
Find out all about iPhone warranty: Is the standard Apple warranty really limited to 1 year? Understand European warranty laws and find out how much warranty you actually have for your iPhone. Get the law you may not be aware of.
- Easily check your iPhone warranty
- Find out all about iPhone warranty in the EU
- Warranty on refurbished iPhones
- Warranty at Apple itself
- European consumer rights, extending warranty to 2 years for iPhones and iPads
- Apple products with a 2-year warranty
- Purchase additional warranty!
- Frequently Asked Questions (F.A.Q)
Easily check your iPhone warranty
- Go to checkcoverage.apple.com, enter the serial number and instantly view the warranty status.
- In the Settings app under AppleCare and Warranty, you can see the remaining warranty period, including the activation date. For exact purchase dates, check your Apple Store account or invoice.
Although Apple refers to a 1-year limited warranty, EU consumers enjoy a 2-year warranty. Business and non-EU purchases are entitled to a maximum 1-year warranty. Find out more here.
Find out all about iPhone warranty in the EU
As an EU consumer, you enjoy a minimum 2-year warranty regardless of the place of purchase such as Apple, Amac, or other retailers. This includes 1 year standard warranty and 2 years of technical support.
In the first year, you can contact Apple for warranty. For damage in the second year, you have to go back to the store where you bought it, such as MediaMarkt or Coolblue. For purchases abroad through an unknown site, warranty can be trickier.
Apple will replace or repair an iPhone defective within one year, recognized as a manufacturing defect. For your own damage, such as water damage, you pay yourself. Insure with AppleCare+ or iPhone insurance. For manufacturing defects, such as loose buttons, Apple will take the device in for repair. Warranty at time of purchase includes:
- 1 year: Manufacturer's warranty through Apple.
- Second year : European consumer warranty through seller (for private purchase). Find out more about iPhone warranty here.
Warranty on refurbished iPhones
Discover the benefits after purchasing a refurbished iPhone. Qualified provider, such as those with the Refurbished Hallmark, offer a 2-year warranty on both the device and battery. Other providers offer warranty periods of 12, 24, or 36 months. Discover reassuring warranty options with your refurbished purchase.
Warranty at Apple itself
Whether Apple will repair your device for free depends on several factors. Find out the terms and conditions for free Apple repairs. Key factors include:
- Avoiding water damage
- Addressing other damage
- Retaining an original battery
- And being careful with third-party screen repairs
Ensure a smooth warranty process by choosing authorized Apple services.
European consumer rights, extending warranty to 2 years for iPhones and iPads
Note that this consumer protection applies only to private purchases, not business transactions. When purchasing from other stores, you must check with that retailer for such defects, as Apple itself can do nothing after the first year.
Apple may limit the warranty for iPhones to European countries. So you may not get warranty coverage on an iPhone purchased outside of Europe, such as in the U.S. or Hong Kong, where Apple products tend to be somewhat cheaper. With AppleCare+, you can get global coverage.
Choose authorized services to understand the nuances of the Apple warranty and enjoy an extended sense of security.
Apple products with a 2-year warranty
Previously, Amac offered a generous three-year warranty period for Apple products, but it was recently changed to two years. This change is effective as of June 2018, and purchases made after this date are subject to the new term. However, if you purchased a product before June 2018, you may still retain the benefit of a three-year warranty.
It is essential to understand this transition in warranty periods, as it may affect your rights and expectations when purchasing Apple products from Amac and similar retailers.
Purchase additional warranty!
AppleCare+ extends the standard warranty on your Apple product to two years, and even longer for Macs. Previously, the basic version was less attractive, given the already existing two-year warranty for European consumers. Apple adjusted this with AppleCare+, which also provides coverage for damage you cause. Costs vary, higher for premium models like the flagship compared to the iPhone SE. Key points:
- Purchase AppleCare+ within 60 days of product purchase.
- 2-year coverage for up to two claims, including falls, bumps and water damage.
- Excess of $99 per claim, $29 for screen repairs.
- Includes coverage for battery, usb cable, power adapter.
- Global validity and support for software issues.
- Available for iPhone, iPad, iPod touch, Apple Watch, Apple TV and various Mac models.
Despite the price, AppleCare+ for Mac can be a worthwhile investment due to potentially high repair costs.
Frequently Asked Questions (F.A.Q)
The warranty period for a new iPhone is typically one year from the date of purchase. This includes hardware defects and manufacturing defects.
Used or refurbished iPhones usually have a shorter warranty period than new models. Check the warranty terms with the seller.
An iPhone's warranty typically covers defects in materials and workmanship, but not damage from improper use, accidents or normal wear and tear.
Apple offers the option to purchase AppleCare+, an extended warranty that provides coverage for more situations and damage. However, this is optional and requires an additional payment.
To claim your iPhone warranty, contact Apple Support or an Apple Authorized Service Provider. Be sure to have the proof of purchase and serial number information handy.
If your iPhone breaks down outside the warranty period, you may still be able to get service for a fee. This may vary depending on the problem and the age of the iPhone.
The iPhone warranty generally applies worldwide, but service availability may vary by country or region. Check your local Apple website for more information.
You can check the warranty status of your iPhone on Apple's official website by entering the serial number. This will provide information about the warranty period and any coverage options.